Latest News

Jun
19

It’s Not All Bad News

Over the last few weeks – 12 to be exact, we have been working with clients to ensure that they are compliant with changes in the
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Jun
19

Detectors & Smoke Detectors

The Smoke and Carbon Monoxide Alarm (England) Regulations 2015 has not been made law, however, the regulations have been presented to Parliament and subject to Royal
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Jun
19

New Course Launched – Customer Service

This week we ran a brand new course which was requested specifically by a client – Achieving Excellent Customer Service. We think we all know, myself
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May
10

The Property Ombudsman Announces Retirement

Our dear friend Christopher Hamer, The Property Ombudsman has announced that he will retire at the end of 2015. I met Chris for the first time
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May
10

The Consumer Rights Act 2015

From 27 May 2015 it will be mandatory for lettings agents in England to publicise the fees they charge. The Consumer Rights Act 2015 stipulates that
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